Bestcena.com joins Beneko

Bestcena SE operates in Slovakia (www.bestcena.sk), Czech Republic (www.bestcena.cz) and Poland (www.bestcena.pl). Company activities are oriented to pure e-commerce to deliver products as services to customers with excellent price/value. Bestcena is 100% oriented to long term client’s relationship and satisfaction. Brand is growing very fast thanks to it’s philosophy. Portfolio of Bestcena consists mainly of electronics and mobile phones services.

About us

Bestcena – fast and reliable

Bestcena is a network of internet shops in Poland, Slovakia and the Czech Republic. Our main focus is offering only products-as-a-service that we have physically on stock and we can guarantee a speedy next business day delivery at best Value for Little Money ratio.

Our strength comes from using several innovative business models which we enhance continuously. Such as SUCS (Superior Unexpected Customer Service), Customer Direct Funding, Rental programs, buy back programs, affiliate programs, automated marketing programs, advanced business and warehousing systems, customers’ returns handling and others. We are business developers and innovators.

Learn how to become a Bestcena supplier:

Our number one commitment is satisfying our customers and members—and we can’t do that without our network of reliable suppliers. If you’re ready to join the other businesses that proudly call themselves Bestcena suppliers, you’ll find the steps and requirements for a successful application here. Don’t forget to check out the minimum requirements your company must meet to become our supplier.

3 ways to supply us

the EASY way:

• Place your products to one of our warehouses,
• We list and offer them in all our websites,
• We pay you when we received money from our customers.

the CLASSIC way:

• Send us your offers,
• Deliver the orders quickly to one of our warehouses,
• Give us a credit line of 7-30 days.

the PREFERRED way:

• Give us your XML with products availability and export prices,
• Prepare the packages for our final customer, with our invoice and shipping label,
• Deliver the orders quickly to one of our warehouses,
• Give us a credit line of 7-30 day,
• Accept customer returns back within 30 days (14 days from customer),
• Help us with warranty repairs if we are helpless.

For every company working with us, it could be a big boost in growth. Not only in their local market, but in every EU market with virtually no extra work needed, nothing to risk.

Bestcena.com Blog

ocOSTRAVA.cz

Published 19/08/2015 | By Stefan

ocOSTRAVA.cz – Obchodni Centrum Ostrava

ocOSTRAVA.cz internet shop was launched in August 2015 based on the PREFERRED way, where we get an XML from our suppliers with products availability and prices, the supplier prepares, packs and labels the packages for our end customers, quickly delivers them to one of our warehouses, gives us a credit line for 7-30 days, accepts customer returns within 30 days and helps us to solve any warranty issues.

In return we take their products to new countries and new channels, without any extra work needed from the supplier’s side, besides what they are already doing today in their main business and all this without taking any risks connected with entering new markets, and we turn them into services. Help us to grow and we will make you very satisfied.

When to buy a new mobile phone?

Published 22/05/2015 | By Stefan

When to buy a new Smartphone?

Simple answer: If you feel you need it and you have the money, then NOW. There is no better time than now. (And that applies to everything in life, we live only in today, not in tomorrow, nor yesterday. ONLY in TODAY.)

In average the prices drop 30% each 6 months, so the best time to buy is 1-2 months, 5-6 months, 11-12 months after release, when there is a notable price decrease. Major releases happen between September and November. Also in general a good time to buy is right after Christmas, when many sales are going on.

Bestcena product handling

Published 17/05/2015 | By Stefan

No slides are available in this gallery

This is how our day at the warehouse looks like.

The Complete Smartphone Buying Guide

Published 01/05/2015 | By Stefan

Step 1: Choose Your Phone

• 10 steps to finding the right phone for you
• buying guides
• how much can you afford?

Step 2: Get Pricing Information from Manufacturer

• how to use the manufacturer’s website
• pricing basics for new phone buying
• new phone incentives and rebates

Step 3: Finance Your Phone

• buying vs leasing vs bying a used phone
• phone financing pitfalls and solutions / buying with operator pitfalls and solutions
• phone financing through operators/ quatro/ cetelem…

Step 4: Find Your Phone

• how to use bestcena.sk site
• accessories to get to your phone
• extra services you can get with your phone

Step 5: Test in-hands your phone

• where to go to test your new phone (operators/ big shops)
• talk to and compare your results to other owners (are they satisfied with their purchase and company where they bought it?)
• find forums and ask for help if anything is unclear

Step 6: Get Dealer Price Quotes

• how to get an internet price quote
• internet prices in the showroom
• how to use bestcena’s price promise (lowest price)

Step 7: Trade-In or Sell Your Old phone

• three steps to trading in your used phone
• trade-in options for your used phone
• 10 steps to selling your phone

Step 8: Negotiate the Deal

• negotiating 101
• secrets of a professional negotiator
• bring a wingman when you buy a phone (bring others to shop with you to get a better deal)

Step 9: Close the Deal

• 5 qestions to ask before you say YES to a new phone deal
• negotiating a dealer’s new phone add-ons and accessories
• confessions of a phone sales manager

Step 10: After purchase

• making the most of your phone
• taking care of your phone (protective foils, protective covers)
• buying extra insurance

Step 11: Warranty claim

• what is a warranty claim and what is not covered by manufacturer’s warranty
• what are your rights and what should you ask for and get
• what to do when your warranty claim in denied for whatever reason

Step 12: Out of warranty repairs

• What is worth to have repaired and what is not
• Where to have it repaired and how much will it cost
• Is the extra insurance worth it and what does it cover?

Problems with ownership of a mobile phone

Published 01/05/2015 | By Stefan

If you have a mobile phone (smart phone or dumb phone), chance is once in a while you run into every one of these problems:

– WHEN to buy a new mobile phone?

– WHICH model of phone to choose?

– WHERE to buy it?

– WHAT plan should I get and which operator should I choose?

– SHOULD I buy an extra insurance?

– WHAT accessories do I need for my mobile phone?

– HOW to use my new phone?

– WHAT apps to install?

– WHERE to get updates about smartphones?

– WHAT to do if my phone malfunctions?

– WHAT to do if my phone is damaged or broken?

– HOW to get rid of my old phone?

… and all over again… when should I buy a new mobile phone?

We believe, we should give you a smart solution for each of these problems. So we bring new services to help our customers to remove their problems with owning their electronics

Bestcena.pl

Published 27/01/2015 | By admin

Bestcena.pl – szybkosc i jakosc

Bestcena.pl internet shop was first launched in 2008, with together its Slovakian counterpart reaching over 28000 orders during the years, when finally closing its B2C operation in 2011. During the next 3 years it was working only as B2B and in 2014 relaunching its B2C part, opening again bestcena.pl for general public.

History:

• 2008 February – business name registered and website functioned as internet shop
• 2008-2011 – operating as a small internet shop
• 2011-2013 – closed its B2C internet shop
• 2014 January – decision to re-open B2C internet shop
• 2014 August – new e-commerce site is developed on proven open source engine
• 2014 September – first order received on the newly re-launched site for Samsung Galaxy phone
• 2014 November – Ceneo.pl certificate received with over 98% customer satisfaction

Bestcena.cz

Published 27/01/2015 | By admin

Bestcena.cz – rychlost a kvalita

Bestcena.cz internet shop was first launched in 2007, with together its Slovakia counterpart reaching over 28000 orders during 5 years, when finally closing its B2C operation in 2011. During the next 3 years it was working only as B2B and in 2014 relaunching its B2C part, opening again bestcena.cz for general public.

History:

• 2007 November – business name registered and website functioned as internet shop
• 2008 – first order received for a replacement battery
• 2008-2011 – operating as a small internet shop
• 2011-2013 – closed its B2C internet shop
• 2014 January – decision to re-open B2C internet shop
• 2014 June – new e-commerce site is developed on proven open source engine
• 2014 August – first order received on the newly re-launched site for Samsung Galaxy S5
• 2014 September – Heureka.cz certificate received with over 96% customer satisfaction
• 2015 – tens of thousands of very satisfied customers
• 2016 August – closing of Ostrava office and interruption of operation
• 2017 March – restarting operation with new team
• 2018 – new General Business Condition to make it more understandable for the end consumer
• 2018 – new GDPR compliant processes implemented
• 2019 – updated design of current webshop engine
• 2019 May – customer satisfaction on Heureka.cz reaches 100%

Bestcena.sk

Published 27/01/2015 | By admin

Bestcena.sk – rychlost a kvalita

Bestcena.sk internet shop was first launched in 2006 and during its 5 years of operation it served over 25000 customers in Slovakia, finally closing its B2C operation in 2011. During the next 3 years it was working only as B2B and in 2014 relaunching its B2C part, opening again bestcena.sk for general public.

History:

• 2006 October – business name registered and website functioned as product catalog
• 2007 – developing own internet shop engine, with no success
• 2007 November – moving over to Zen Cart open source and converting product catalog into a functional e-shop
• 2008 March – first order received for a Panasonic battery
• 2008-2011 – expanding to 72 employees, 6000 products, 28522 customers, 3 brick and mortar shops
• 2011 September – last B2C order received for Electrolux fridge
• 2011-2013 – internet shop was closed for general public and only warranty claims were fulfilled
• 2014 January – decision to re-open B2C internet shop
• 2014 May – new e-commerce site is developed on proven open source engine
• 2014 June – first order received on the newly re-launched site for iPhone 5S
• 2014 August – Heureka.sk certificate received with over 97% customer satisfaction
• 2015 June – 7004 orders fulfilled with an average delivery time of 1.4 days

Beneko.com LLP in 2022 has acquired the Bestcena brand with active customers in Slovakia, Czech Republic and Poland and rebranded them to the Beneko brand, which still reflects the economical values of the founder Stefan Durina and add the ecological values needed in the present.